Returns & Exchanges

At Wax Poetics, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn fashion items. Our goal is to ensure your wardrobe reflects your unique style with the perfect fit and quality.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand over your package to any authorized carrier location and keep your tracking number until your refund or exchange is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing